How it works

Three steps, and none of them is a commitment.

From the first message to an ongoing rhythm — and the practical terms that go with it.

Step 01
You write to me
A few lines is plenty — who you are, roughly what is going on, and when you tend to be free. You don’t have to summarise your life or use clinical language. Every enquiry is read personally, with a reply within two working days.
Step 02
A free first conversation
A short complimentary call — voice only, not a video session — before anything is booked or paid for. It is not a counselling session — it is where you say what you are looking for, I explain how EMORA works, and we both get a sense of whether this fits. If I am not the right person for it, I will say so and point you somewhere better.
Step 03
Ongoing work, reviewed together
Usually weekly to begin with, then fortnightly as things settle. There is no fixed number of sessions. Every few weeks we step back and ask honestly whether this is still helping, and you can stop whenever you like without explaining yourself.

Why a person

Some things need more than a prompt.

There are thoughts you can type. And then there are the things beneath them — the pauses, patterns, feelings and stories that take time to unfold.

Those deserve a conversation.

Use both, honestly. Write at 3am if it helps. But the change you are actually after tends to need another person in the room.

Practice policies

Only the few that could surprise you. The rest arrives in full with your consent form.

Booking
- Sessions run 50 minutes, online by video.
- Paid in advance, at least 24 hours ahead.
- Fees are shared when you enquire. No prepaid packages.
Cancelling
- 24 hours’ notice — refunded or moved, no charge.
- Less than 24 hours, or a missed session — the full fee applies.
- If EMORA cancels, you are never charged.
Privacy
- What you bring stays between us.
- The limits are narrow and named before we start: serious immediate risk to life, or a safeguarding concern.
- Whoever pays for your sessions gets no access to what you discuss.

Being clear about the edges is part of doing the work honestly.

If what you need falls outside this, you’ll be told directly and helped towards the right person — a referral is not a rejection.

After you enquire

All of it before any session is booked.

A reply from Shivani
Read personally, within two working days.
A free first consultation
A short call — voice only, not video. Not a session, and not charged.
Intake and consent forms
How counselling works, confidentiality and its limits, fees and cancellation. Signed before the first session.
A receipt for each payment
Numbered, with a neutral description — never any clinical detail.

This site is not an emergency service. These government helplines are free, confidential and open 24/7.